Terms of Service

VertxTech

Effective Date: April 2026

1. Overview

These Terms of Service (“Terms”) govern your use of VertxTech’s services, website, and any related engagements.

By accessing our services or entering into an agreement with VertxTech, you agree to these Terms. If you do not agree, you should not use our services.

2. Scope of Services

VertxTech provides cybersecurity consulting, cloud security, security operations (SOC), compliance advisory, and project management services.

All services are delivered based on:

Agreed scope of work
Defined timelines
Written proposals or contracts

Any work outside the agreed scope may require a separate agreement.

3. Engagement & Responsibilities

Client Responsibilities You agree to:

Provide accurate and complete information required for service delivery
Ensure timely access to systems, environments, and personnel
Maintain responsibility for internal decisions and implementation (unless explicitly delegated)

VertxTech Responsibilities We will:

Deliver services with reasonable skill, care, and professional standards
Maintain confidentiality and protect client information
Communicate clearly regarding findings, risks, and recommendations

4. Confidentiality

All information shared during an engagement is treated as confidential.

VertxTech will not disclose client data, systems, or findings to third parties without written consent, unless required by law.

This obligation continues after the engagement ends.

5. Security & Data Handling

While VertxTech applies industry-standard security practices, the client remains ultimately responsible for:

System ownership and control
Implementation of recommendations
Ongoing monitoring and security posture

We do not guarantee that services will identify or eliminate all security risks.

6. Fees & Payments

Fees are defined in proposals or agreements.

Payments must be made within agreed timelines
Delays in payment may result in suspension of services
All fees are non-refundable unless otherwise agreed in writing

7. Intellectual Property

All pre-existing tools, frameworks, and methodologies used by VertxTech remain our intellectual property.

Clients retain ownership of their data, systems, and deliverables provided specifically for their organization, unless otherwise agreed.

8. Limitation of Liability

To the maximum extent permitted by law:

VertxTech is not liable for indirect, incidental, or consequential damages
Our total liability is limited to the fees paid for the specific service engagement

Cybersecurity services reduce risk but do not eliminate it entirely.

9. Third-Party Services

Our services may involve third-party platforms (e.g., cloud providers, security tools).

VertxTech is not responsible for:

Failures or vulnerabilities within third-party systems
Changes made by external vendors

10. Termination

Either party may terminate an engagement with written notice, subject to agreed contract terms.

Upon termination:

Outstanding fees remain payable
Access to services may be revoked
Confidentiality obligations remain in effect

11. Governing Law

These Terms are governed by the laws of Australia, unless otherwise specified in a formal agreement.

12. Changes to Terms

VertxTech may update these Terms periodically.

Continued use of services after updates constitutes acceptance of the revised Terms.

13. Contact

For any questions regarding these Terms:

VertxTech Email: info@vertxtech.com